LEXINGTON, S.C., May 15, 2012 (GLOBE NEWSWIRE) -- Southeastern Freight Lines, a leading provider of regional less-than-truckload (LTL) transportation services, has received the Echo Global Logistics' Carrier Award. Southeastern was recognized for the award for its excellence in carrier rankings for categories including quality of service, customer service and overall responsiveness.
To determine award winners, Echo surveyed more than 400 associates, grading carriers based on service metrics such as timeliness and claims performances, as well as standards that include ease of doing business, customer service and creativity.
The award reflects Southeastern's excellence in the industry and commitment to a continuous quality improvement process. Southeastern strives to satisfy every customer completely through measuring all aspects of its business. "The review process includes daily data monitoring and working with customers and employees to address any issue that becomes apparent through this data," stated Echo Global Logistics' Vice President of LTL Carrier Relations, Mark Redini.
"We are honored to have received this award from Echo and value the outstanding relationship we have developed over the years," said Southeastern's Senior Vice President Mike Heaton. "This recognition highlights the commitment of Southeastern and our employees to serve Echo and all of our third-party logistics customers."
About Southeastern Freight Lines
Southeastern Freight Lines, a privately-owned regional less-than-truckload transportation services provider founded in 1950, specializes in next-day service in the Southeast and Southwest and operates 76 service centers in 12 states and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 38 states, Canada, the U.S. Virgin Islands and Mexico.
Southeastern Freight Lines provides more than 99.35% on-time service in next day lanes. A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 300 quality awards received from customers and associations.
Southeastern Freight Lines subsidiary, Southeastern Logistics Solutions, provides expedited service and multi-modal transportation services across the nation through strategic capacity partnerships. For more information, please visit www.sefl.com and www.facebook.com/SoutheasternFreight.
About Echo Global Logistics
Echo Global Logistics, based in Chicago, is a leading provider of technology-enabled transportation and supply chain management services, delivered on a proprietary technology platform, serving the transportation and logistics needs of its clients. Echo maintains a web-based technology platform that compiles and analyzes data from its network of over 24,000 transportation providers to serve its clients' shipping and freight management needs
To determine award winners, Echo surveyed more than 400 associates, grading carriers based on service metrics such as timeliness and claims performances, as well as standards that include ease of doing business, customer service and creativity.
The award reflects Southeastern's excellence in the industry and commitment to a continuous quality improvement process. Southeastern strives to satisfy every customer completely through measuring all aspects of its business. "The review process includes daily data monitoring and working with customers and employees to address any issue that becomes apparent through this data," stated Echo Global Logistics' Vice President of LTL Carrier Relations, Mark Redini.
"We are honored to have received this award from Echo and value the outstanding relationship we have developed over the years," said Southeastern's Senior Vice President Mike Heaton. "This recognition highlights the commitment of Southeastern and our employees to serve Echo and all of our third-party logistics customers."
About Southeastern Freight Lines
Southeastern Freight Lines, a privately-owned regional less-than-truckload transportation services provider founded in 1950, specializes in next-day service in the Southeast and Southwest and operates 76 service centers in 12 states and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 38 states, Canada, the U.S. Virgin Islands and Mexico.
Southeastern Freight Lines provides more than 99.35% on-time service in next day lanes. A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 300 quality awards received from customers and associations.
Southeastern Freight Lines subsidiary, Southeastern Logistics Solutions, provides expedited service and multi-modal transportation services across the nation through strategic capacity partnerships. For more information, please visit www.sefl.com and www.facebook.com/SoutheasternFreight.
About Echo Global Logistics
Echo Global Logistics, based in Chicago, is a leading provider of technology-enabled transportation and supply chain management services, delivered on a proprietary technology platform, serving the transportation and logistics needs of its clients. Echo maintains a web-based technology platform that compiles and analyzes data from its network of over 24,000 transportation providers to serve its clients' shipping and freight management needs
